Privacy Policy
How Madixo collects, uses, and protects data.
This policy explains what information we collect when you use Madixo, how we use it to operate the service, and the choices you have regarding your account, communications, and data.
Last updated
April 10, 2026
1. Information we collect
We may collect account information, contact details, authentication data, payment and subscription information, usage and device information, support communications, and the business inputs you submit inside the platform, such as opportunity descriptions, markets, customers, notes, and validation records.
2. How we use information
We use information to create and secure accounts, provide the service, process payments, support subscriptions, generate reports and product features, improve reliability and performance, respond to support requests, send important service communications, detect misuse, and comply with legal obligations.
3. Sharing and service providers
We may share limited information with trusted service providers who help us operate Madixo, such as hosting, authentication, analytics, payments, email delivery, customer support, and AI model infrastructure. We may also disclose information if required by law, to protect rights and safety, or as part of a reorganization, merger, financing, or asset transfer.
4. Cookies and similar technologies
Madixo may use cookies or similar technologies for authentication, language preferences, session continuity, security, basic analytics, and remembering product settings. Browser tools may allow you to control cookies, but disabling them can affect how parts of the service work.
5. Data retention
We keep data for as long as needed to provide the service, maintain account history, meet legal or tax obligations, resolve disputes, enforce agreements, or improve the product. If you close your account or request deletion where available, we may retain limited information where required for fraud prevention, compliance, recordkeeping, or legitimate operational needs.
6. Security and international processing
We take reasonable technical and organizational measures to protect data, but no system is perfectly secure. Because Madixo may use global infrastructure and service providers, information may be processed in countries other than your own. Where required, we rely on contractual and operational safeguards designed to protect personal information.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, export, or object to certain uses of your personal information. You may also update account information, cancel subscriptions, or contact us about privacy questions. We may need to verify your identity before processing certain requests.
8. Children and policy updates
Madixo is intended for founders, professionals, and business teams and is not directed to children. We may update this privacy policy from time to time. When we make material changes, we may revise the “last updated” date and take additional steps where appropriate.
Privacy questions or requests
If you have a privacy question, want to request access or correction, or need help related to your account data, contact us at support@madixo.ai.